FAQS


Is there parking nearby ?

There is plenty of paid street parking in front of our building in addition to an outside parking lot of the rue de la Gare du Palais.

You may also choose the underground car park "Impark" next to the train station (Gare du Palais) for the whole day at $16 during the week and at 5$ on weekends. This parking lot is only one minute walk from us. (Rue de la Gare du Palais)

How to pay my parking around Aria?

Always add 45 minutes extra to the length of your visit.

You have two options to pay for your parking : the park meter and the mobile application.

Parking meter : By credit or debit cards, contactless and cash. Enter your license plate number and choose the duration by following the on-screen instructions.
Mobile application : By downloading the “Copilote+” application. It has many advantages to make your visit easier. The instructions are clear and precise.

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What is the difference between a relaxation and a therapeutic massage ?

In a relaxation massage, pleasure is the goal. It's a reward, a time off for wellbeing and soothing. In a therapeutic massage, what you need is a remedy, some release or healing, a specific intervention. The therapist will target a physical issue (whether muscular, neurological or joint-related). It's less about luxury than a necessity.

Do you offer couple or duo massages?

Yes, we do ! We offer oil massages for two in our list of services under the name “Massage for two”. They can be therapeutic or for relaxation and are offered simultaneously in two separate rooms, allowing you to be in your own cocoon of relaxation.

For a more personalized request, just call us at +1 (581) 997-1522. We will create for you the perfect combination among our many services.

To do it yourself, visit our page Massage for two.

Do you issue insurance receipts ?

Yes ! All our massage therapists are certified and they can issu an insurance receipt upon request after the session.

Are your therapists certified ?

Yes ! All our massage therapists are certified and they can issu an insurance receipt upon request after the session.

Do you offer gift cards?

Yes, we do ! Simply follow this link to purchase it online. Whether it is for a birthday, a Christmas gift, or to please someone you love with no particular reason, rest assured that offering wellness gift cards from Aria will always be welcome.

What is your cancellation policy ?

Clients are charged 100% fee for not showing up and 50% for late cancellations under 48 hours notice.

What can I do to avoid cancellation fees ?

The appointment is not nominal. Feel free to propose to someone in your surrounding to take your place and avoid paying cancellation fees. You don’t need to inform us about it. We will take care of the modification on site.

How do I cancel or move my appointment ?

You have two options: you can do it online or by calling us +1 581 997-1522

To do it online:

  • Go on your appointment confirmation email.
  • At the bottom you will see a section to "make changements to your appointment click here". (This will make you have access to your fresha account)
  • Follow the directions and make the changements to your appointement. (Fees will apply in the last 48 hours.)

How do I take a reservation with my gift certificate ?

  • Go on our booking platform.
  • Choose your preferred treatment, date and time and confirm with a credit card.
  • After your appointment we will apply your gift certificate as a method of payment. If the amount won’t be enough, we will be happy to charge the remaining amount by credit or debit card or in cash.

***All booking must have a credit card to confirm your presence. Your card will be charged if our cancellation policy won’t be respected.

Do you have promotions?

Yes. We always have some active promotions. Have a look in our "Promo" section of our reservation page.

Is there a shower on the premises ?

There isn't any shower in our center, therefore we expect standard cleanliness from our customers. Oil massages can leave the skin a little oily but it won’t be unconfortable.

How should I prepare before my massage?

We recommend that you eat lightly, hydrate well before and after your treatment, and above all fill out your online health questionnaire ahead of your first visit. You will be asked to complete it immediately after your reservation. Keep an eye on your text messages and emails, including your spam.

How early should I arrive for my appointment ?

We kindly ask you to arrive maximum 10 minutes ahead. Our therapists will take care of you, from beginning to end of your appointment. By respecting the schedule, they will be able to prepare for your session accordingly and, once their energy restored, offer you the best service.

Do you offer specialized massages?

Aside from the traditional therapeutic or relaxation oil massages, we also have a large selection of lesser known yet completely astounding massages : Deep Tissue, Lomi Lomi, Hot Oil massage, Aroma massage, etc. Discover them here!

What other service can be found at Aria?

We also specialize in energy treatments, in naturopathy and we offer a range of events and workshops bringing the Aria community together. Follow us on Facebook and Instagram to have access to all our offers!

How often should I receive a massage?

Generally speaking massages allow you to destress physically and mentally. If there are no specific body tensions, pain or issues, we advice to receive massages at least once a month. If any specific needs make sure to ask for advice to your therapist at your first meeting. She will be able to guide you in the best choice for you.

I have a specific physical problem, can you help me? (therapeutic, etc.)

The variety of our team of experts will support you in your treatment. Do not hesitate to contact us and we will be happy to guide you in your choice !

Email: info@ariarituels.com Phone: +1 581 997-1522

I have a specific emotional problem, can you help me? (Blockages, secrets, old wounds, difficulty moving forward, a sense of loneliness etc.)

The experiental, human and professional value of our team will be there to care and support you through hard times. If you are having difficulty choosing between our services, don’t hesitate and get in touch with us. We will be more than happy to help you to choose and maybe combining our professional’s knowledge and services.

Email: info@ariarituels.com Phone : +1 581 997-1522

What is the health assessment I'm asked to fill out?

The health form helps the therapist to be prepared in advance and aware if any medical conditions apply.

Please fill out the health questionnary in advance when possible. This will save you time upon arrival.

What is an energy treatment?

An energy treatment is by definition a treatment that harmonizes and balances the energy flow of the body and mind. It unravels knots, blockages and stress, both mental and physical, and allows the person to move forward more lightly in their life. By breaking these energetic blockages, the body's natural ability to heal itself is stimulated. The concept of energy healing is based on the understanding that there is a life force — energy — that flows through all living things, known in different cultures as 'Chi', 'Prana' or 'Spirit'. When this energy flows freely, we can tap into a reservoir of vitality and health. At the heart of energy healing is the belief that the body is not just a physical entity, but is made up of energy fields that can be manipulated to improve health and well-being.

What is a naturopathy treatment?

Rediscover your optimal health, through a journey that will be a tool for the rest of your life. Whether it is a search for: physical, mental or emotional balance. Our certified therapist will be able to adapt to your specific needs for tailor-made meetings for the best results. The meetings last one hour for approximately 5 or 10 sessions, depending on the needs of the person. There will be part conversation, part work on the body to unlock the self-healing system, and finally instructions to take back control of your life.

Book now here!

*Consultation fees are refundable, in part or in full, by most insurance companies.

Why choose an astrology session?

Astrology is a set of beliefs based on the celestial composition. During an astrology session, you will have access to the reading of your star chart. This is the photo of the sky when you were born. We take three variables into account: your date, place and time of birth. If you need to align with your true nature and contemplate the whole of your soul with all its facets and contradictions, this is for you. In reading your birth chart, we will explore the personality traits, life dynamics, strengths and weaknesses, desires and needs, challenges and accomplishments present in your life. An analysis and observation of the planetary energy at your birth and how this is reflected in the different spheres of your life.

Book now here!

Do your therapists speak English?

Yes ! All of our therapists can communicate in English, some more easily than others. To help them, always take the time to fill out your health questionnaire before your arrival. This way, your therapist can prepare for your meeting. Thank you.

What payment methods do you accept?

We accept all usual payment methods. For cash payments, we invite you to have the correct amount, as we do not hold change on site. If applicable, also include your tip if you wish.

Can I pay in U.S. dollars or euros?

Yes. You can pay in US dollars or euros, but the exchange rate will not be taken into account. The cost figures for your service will simply be in your own currency.

How are my personal details stored and used?

All your personal information is secured by our reservation manager Fresha using top-of-the-line encryption and security. Thanks to the high-tech system, we are able to process the payments for our customers without any member of our team having access to your credit card information. We do not have access to your payment or credit card information under any circumstances.

Locally, at Aria Rituels du bien-être, only your identification information, your contacts, your preferences and your health form are accessible by our professional team, all members of which are bound by strict confidentiality agreements.

Should I tip the therapists?

Yes, it is recommended. The average tip is between 15 and 35 % of the cost of the service, but there is no right or wrong amount. We ensure that your experience is always at its very best and that the benefits of your care are always undisputed. You will find much more than a certified therapist at Aria: you will find an ally for your well-being rituals in all its facets. If you would like to recognize the exceptional work of our professionals, tips are always greatly appreciated and encourage our therapists to go above and beyond to provide an exceptional experience of personalized holistic service.

Where can I find information about your events?

In order to be updated about the events at Aria, please explore our Event page.

For specific questions, please write an email at experience@ariarituels.com.

Our events center was created to allow people to deeply connect to themselves and to others. It is a benevolent, non-judgemental space. You are invited to attend if you nourish the desire to grow and become the best version of yourself.

Where are you located?

You will find Aria Rituels du bien-être at the foot of the historic district of Old Quebec in front of the train station ‘’Gare du Palais”. Our strategic position in this peaceful sector of the Old Port of Quebec makes us very easily accessible for either those in visit in the old city or anyone living anywhere on the territory of Québec.

Find your directions here!

Why choose Aria?

Our passionate team does everything possible to support you towards long lasting well-being.

  • Therapeutic services, personalized care and global support, for an in-depth transformation.
  • Our soothing spaces envelop you in positive energy leading to your alignment.
  • Join a community where support, professionalism, respect and gentleness permeate each of our actions.
  • Quality care, based on the latest advances in holistic well-being.
  • We are committed to taking care of every detail with attention and precision.

Can I choose a therapist?

Yes ! Each of our therapists has been carefully chosen for their personal and professional experiences and abilities. A common ground of deep respect, understanding, love and care joins them all. You are welcome to review their description if you want to discover each of their profiles and perhaps find which one speaks to you the most.

Meet them here!

Do you offer last-minute massages?

Yes ! We can often offer you last minute massages. The best way to find out and reserve your place is to call us at: +1 581 997-1522 or check online. All our availability is up-to-date in real time.

How does a tarot reading take place ?

Tarot card reading is an ancient tool for answering questions or harmonizing your life through an exchange with our facilitator. You may come up with a specific question that you may or may not share. The reading will last an hour or an hour and a half. Your guide's knowledge and sensitivity will direct the reading, gradually bringing more and more clarity to the bigger picture of your life.

Each card will be interpreted and viewed in relation to the other cards and will allow the process to the response. Tarot will allow the focus to come back to yourself and look where you are headed on your soul's journey, thus bringing harmony back into your life through compassionate enquiry and tarot card symbology.

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